Privacy Policy

1. Introduction

SyntixPay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment collection platform.

2. Information We Collect

2.1 Personal Information

• Name, email address, phone number
• Bank account details (for settlements)
• PAN number (for KYC compliance)
• Payment transaction data

2.2 Usage Data

We collect information about how you access and use our platform, including IP address, browser type, device information, and usage patterns.

3. How We Use Your Information

• Process and manage payment transactions
• Provide customer support and respond to inquiries
• Send payment notifications and reminders
• Comply with legal and regulatory requirements
• Improve our services and user experience
• Detect and prevent fraud or security issues

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• PCI-DSS compliant payment processing
• Secure database storage with access controls
• Regular security audits and updates

5. Data Sharing

We do not sell your personal information. We may share your data with:

• Payment gateway providers (Razorpay, Cashfree) for transaction processing
• Service providers who assist in platform operations
• Legal authorities when required by law

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

7. Contact Us

For privacy-related questions, contact us at:

Email: support@syntixpay.com