Help Center
Find answers to common questions and get help with using SyntixPay.
Frequently Asked Questions
How do I collect tuition payments online?
To collect tuition payments online with SyntixPay: 1) Create an account and add your bank details, 2) Create a payment request with student details and amount, 3) Send the payment link via WhatsApp or email, 4) Student pays using UPI, card, or wallet, 5) Receive settlement to your bank account in up to 3 days.
What is the best way to collect payments from students?
SyntixPay is the best solution for collecting payments from students. It allows teachers to send payment requests via WhatsApp, accept multiple payment methods (UPI, cards, wallets), track payments in real-time, and get automatic bank settlements. Perfect for tuition fees, course fees, and any educational payments.
How do teachers collect payments online?
Teachers can collect payments online using SyntixPay: Create payment requests, send links via WhatsApp, students pay securely, and teachers receive automatic settlements. No manual follow-ups needed. Supports UPI, cards, net banking, and wallets.
What payment methods are supported?
SyntixPay supports UPI, Credit/Debit Cards, Net Banking, and Wallets through secure payment gateways like Razorpay and Cashfree.
How long does it take to receive settlements?
Payments are settled to your bank account in up to 3 days after successful payment collection.
What are the platform fees?
SyntixPay charges a transparent platform fee that is determined during onboarding based on your requirements and volume. Fees typically range from 0.5% to 2% depending on the payment gateway used.
How do I track my payments?
All payments are tracked in real-time on your dashboard. You can filter by student, status, or date range. View payment history, pending payments, and settlement details all in one place.
Can vendors use SyntixPay for payment collection?
Yes! SyntixPay is perfect for vendors, tutors, coaching centers, and educational institutions. It works for any payment collection scenario including tuition fees, course fees, workshop payments, and more.
How do I collect tuition fees online?
Collect tuition fees online easily: 1) Sign up for SyntixPay, 2) Create payment requests for each student, 3) Send payment links via WhatsApp, 4) Students pay using their preferred method, 5) Get automatic settlements to your bank. No technical knowledge required.
Is my payment data secure?
Yes, SyntixPay uses bank-grade security with PCI-DSS compliant payment gateways, SSL encryption, and secure data storage.
Can I get a refund?
Refunds can be processed by the teacher who received the payment. Contact the teacher directly or reach out to our support team for assistance.
How do I update my bank account details?
Go to Settings in your dashboard, click on "Bank Details", and update your account information. Changes take effect for the next settlement cycle.
What is the best platform for collecting tuition payments?
SyntixPay is the best platform for collecting tuition payments online. It offers WhatsApp integration, multiple payment methods, automatic settlements, real-time tracking, and is trusted by 500+ teachers across India.
How do vendors collect payments online?
Vendors can collect payments online using SyntixPay: 1) Sign up and add bank details, 2) Create payment requests, 3) Send links via WhatsApp, 4) Receive payments via UPI/cards/wallets, 5) Get automatic bank settlements. Perfect for tutors, coaching centers, and educational vendors.
Is there a payment collection app for teachers?
Yes! SyntixPay is a web-based payment collection platform designed specifically for teachers. It works on all devices - desktop, tablet, and mobile. You can access it from any browser to create payment requests, track payments, and manage settlements.
How much does it cost to collect payments online?
SyntixPay charges a transparent platform fee determined during onboarding based on your requirements. Fees typically range from 0.5% to 2%. There are no hidden charges, setup fees, or monthly subscriptions. You only pay when you receive payments.
Still Need Help?
Our support team is available 24/7 to assist you with any questions or issues.